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Group Marketing Operations Specialist

Summary

We want customers to feel like we know them better than anyone else, without freaking them out of course by telling them what colour their underwear is. We call it “digital empathy”: that feeling of “Fortuna seems to just get me.”
The goal is to build a completely automated, real-time, AI-driven marketing communications “engine” built on customer insight. We call this our “Marketing Hub”. This will be a key enabler to deliver the best customer experience.

Responsibilities

  • Ongoing development of a real-time marketing and customer communications engine delivered through as many communication channels as possible, including communicating via our core product
  • Manage the support and development of the Marketing Hub architecture and specific tools within that (Optimove, Evergage, GA360, Mexos, DoubleClick, XtremePush and others)
  • Regularly determine internal customer needs and desires and include them in the ongoing roadmap
  • Work closely with our BI team to ensure alignment on Marketing and BI activities as well as priorities
  • Work closely with Product & Development team and be a go-to person in terms of relations between core products and Marketing Hub
  • Maintain and evolve all of the documentation and ensure all documentation is up-to-speed all the time
  • Day-to-day cooperation with all our 3rd party suppliers and IT
  • Search and share info about latest trends; Attend workshops and professional events

We Require

  • Spoken English, another language is an advantage
  • A proven track record in creating and growing product or marketing projects in a B2C online business (ideally multi-channel)
  • Above standard technical knowledge of marketing tools and analytical systems
  • Experience with backend/frontend support and development
  • Strong project management skills
  • A growth mindset – always be looking for how we can get “just that 1%” better
  • Passion for technology and inventions
  • Interest in learning
  • Analytical thinking

We Offer

  • Annual bonus
  • Cafeteria plan and electronic meal vouchers
  • Discounts and promotions by our partners and Penta group companies (e.g. Dr. Max Pharmacies: Gold Partner)
  • Flexible working hours and occasional home office
  • 5 weeks of vacation
  • An interesting and challenging job of a successful international group at the Prague headquarters (informal international teams, communication in English on daily basis)
  • No dress code
  • Various events for employees (sports and corporate events, internal competition for tickets for sports and social events etc.)
  • Brand new offices in the Churchill office complex
  • Our own cafĂ©, relaxing zone, gym and great amenities around the office

Want to Know More?


I would be happy to provide any details you want to know! 

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Collection and processing of your personal data is conducted in accordance with the applicable data protection legislation, in particular the General Data Protection Regulation (GDPR).

Our privacy you can find here.

Similar Jobs

As part of any recruitment process, we collect and process your personal data in the manner and to the extent further specified in this Job Applicant Privacy Notice. The aim of this document is to provide you, in particular, with information regarding the scope and nature of such processing, the extent of your rights and the manner in which you can exercise them.

Collection and processing of your personal data is conducted in accordance with the applicable data protection legislation, in particular the General Data Protection Regulation (GDPR).

Our privacy you can find here.

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